Business Broadband

  • Monitored business service with automatic support ticket creation
  • Escalation to advanced support team
  • Local support through our dealer network
  • Uncapped and unthrottled
  • Low contention and latency

Jenny Internet understands the importance of Internet connectivity for your business. We have developed a proactive link monitoring and auto downtime ticket creation system on all our Business Connection services. By using business-specific equipment, we can monitor your Internet connection and proactively start working on any downtime problems. This limits the frustration of having to log support tickets in case your Internet connection is down.

Jenny Business Broadband

Business Internet with proactive link monitoring

Monthly Service Fee


Pricing listed below is inclusive of VAT.

 

Setup and installation costs

The setup will include an external wireless antenna (CPE) on your building roof, which points to our tower, and an Internal WIFI access point.

 

Purchase Equipment

Business CPE Installation
  • Includes external antenna on the roof
    (CPE : Client premises equipment)
  • Internal WIFI access point
  • All labour, cabling and sundries
  • Allows for a month to month internet contract
    Standard Business CPE Installation

    +- E 4999 incl VAT

    Extra High Power CPE Installation

    +- E 7999 incl VAT

    OR

    Rent Equipment

    Business CPE Installation
    • No large upfront cost
    • Equipment will be replaced if required.
      ( Weather damage, old or outdated )
    • Equipment remains the property of Jenny Internet
      Once Off Setup Fee

      E 999
      FREE SETUP

      Monthly CPE Rental Cost

      Standard : E 260 p/m

      High Power : E 625 p/m

      Equipment Rental Pricelist

       
       

      Setup and installation costs

      The setup will include an external wireless antenna (CPE) on your building roof, which points to our tower, and an Internal WIFI access point.

       

      Purchase Equipment

      Business CPE Installation
      • Includes external antenna on the roof
        (CPE : Client premises equipment)
      • Internal WIFI access point
      • All labour, cabling and sundries
      • Allows for a month to month internet contract
        Standard Business CPE Installation

        +- E 4999 incl VAT

        Extra High Power CPE Installation

        +- E 7999 incl VAT

        OR

        Rent Equipment

        Business CPE Installation
        • No large upfront cost
        • Equipment will be replaced if required.
          ( Weather damage, old or outdated )
        • Equipment remains the property of Jenny Internet
          Once Off Setup Fee

          E 999
          FREE SETUP

          Monthly CPE Rental Cost

          Standard : E 260 p/m

          High Power : E 625 p/m

          Equipment Rental Pricelist

           

          Infographic Fixed Wireless Internet 

          Business Broadband Internet is high-speed internet access without cables or wires. You receive your Internet connectivity through a wireless CPE (Customer Premises Equipment) on your roof. This CPE points to our nearest tower, to connect to the Internet and other services. Jenny Internet uses the latest technology in connectivity to ensure a consistent high-speed Internet connection for your business.

          We have three levels of support: Support, Advanced Support, and Technical. What sets your business support apart, is that business support queries are escalated to our Advanced Support team if a solution is not found and callouts are prioritized by our local dealers.

          Some ISPs sell consumer services to businesses without taking into consideration the costs of downtime or services not working optimally.

          Some hidden costs and pain points can be:

          • Staff not being able to work, which means hours of salary paid with no value-added.
          • The frustration caused by trying to get business-level support out of a consumer-focused call centre.
          • Business services have a lower overall cost to your company than consumer services.
          Low Price Consumer Internet
          VS
          Low Overall Cost of Business Internet
          Inconsistent Quality Consistent Quality
          Business downtime High business uptime
          Call to log a support ticket Auto logs support tickets
          Standard customer service Unparalleled customer service
          Consumer support centre Business advanced support centre escalation

          Jenny Internet is a business-focused ISP that also sells consumer services. We do however split the support according to the service. Our business support costs us substantially more. This enables us to provide you with the business service you need.

          Ready to get Business Broadband?

          We aim to satisfy...no matter where you are

          FAQ

          Here are the most frequently asked questions about Business Broadband.
          If you have any additional questions don't hesitate to speak to us.


          Installations typically take between 1 and 7 working days.

          You can simply log any support problems directly on our website or phone our call-centre support agents 7 days a week, all of which are backed up by local technicians.

          Yes, we can plug the CPE into your current network.

          We have local dealers in each area who will install your CPE (client premises equipment).  All installations are checked by our Quality Assurance department before final sign-off testing by you.

          Yes, we provide static IP addresses. Please contact our sales team for current pricing.

          We have a unique bandwidth monitoring system that you have access to. Contact our Support team for access.
          Jenny Bandwidth Monitor

          Watch our fair usage policy video for more information:
           

           

          • You can request an upgrade or downgrade at any time. 
          • If the service is upgraded mid-month, the upgrade can be done on the same day. You will be billed pro-rata for the additional value from the day the service was upgraded until month-end. You will receive the pro-rata bill with your next month's invoice.
          • All downgrades will only be processed at month-end or when your contract ends.